Microsoft KB Archive/928875

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Article ID: 928875

Article Last Modified on 10/25/2007



APPLIES TO

  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange Server 2003 Enterprise Edition



SYMPTOMS

Consider the following scenario. You use the Microsoft Exchange Server 2003 Connector for Lotus Notes to connect a Lotus Notes organization and a Microsoft Exchange Server 2003 organization. You use Directory Synchronization (DirSync) services to fully reload a Notes-to-Exchange DirSync process. In the Notes "Name and Address Book" (NAB), a document has an object that does not contain the FullName attribute. In this scenario, you experience the following symptoms:

  • Symptom 1

The DirSync process is not completed. Additionally, the document is not imported into the Active Directory directory service.

  • Symptom 2
    • If an object contains the LastName attribute or the FirstName attribute, the attribute is not logged in the event log.
    • If an object does not contain the LastName attribute and the FirstName attribute, the ShortName attribute is not logged in the event log.
    • If an object does not contain the FullName attribute, the ShortName attribute, the FirstName attribute, or the LastName attribute, the Note-ID of the document is not logged in the event log.

Note An event will not be logged if an object in the document does not contain the FullName attribute.

CAUSE

These problems occur because of a problem in the Nnotes.dll file.

RESOLUTION

Note To work around the problem that is described in symptom 1 in the "Symptoms" section, see the "Workaround" section.

To resolve the problem that is described in symptom 2 in the "Symptoms" section, install the latest version of the Exchange Server 2003 Connector for Lotus Notes. To obtain the latest version of the Exchange Server 2003 Connector for Lotus Notes, visit the following Microsoft Web site:

This hotfix modifies the code that causes the problem. After you apply the hotfix, an event that resembles the following will be logged if an object in a document does not contain the FullName attribute: The User 'ID: OF85257229:6f5877-ON4ddd5bd3:ec9038b4' has a blank FullName field. Therefore, the user will not be propagated.

You can easily locate the document that has this ID in the NAB.

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Microsoft Exchange Server 2003 Service Pack 2 (SP2) and the Lotus Notes client version 6.5.4 or a later version of the Lotus Notes client must be installed before you apply this hotfix.

Restart requirement

You do not have to restart your computer after you apply this hotfix. However, if the Exchange Server 2003 Connector for Lotus Notes is running before you apply the hotfix, the Exchange Server 2003 Connector for Lotus Notes services will be restarted.

Hotfix replacement information

This hotfix replaces the Exchange Server 2003 Connector for Lotus Notes December 2006 updates and earlier updates.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name File version File size Date Time Platform
Accountmgr.dll 5.0.1164.0 120,592 21-Jan-2007 15:14 x86
Cdinfomgr.dll 5.0.1164.0 122,128 21-Jan-2007 15:14 x86
Commonres.dll 5.0.1164.0 32,528 21-Jan-2007 15:14 x86
Defchangefolder.dll 5.0.1164.0 144,144 21-Jan-2007 15:14 x86
Defdependencyui.dll 5.0.1164.0 218,384 21-Jan-2007 15:14 x86
Defhelp.dll 5.0.1164.0 98,064 21-Jan-2007 15:14 x86
Dependmgr.dll 5.0.1164.0 176,912 21-Jan-2007 15:14 x86
Diskinfomgr.dll 5.0.1164.0 122,640 21-Jan-2007 15:14 x86
Exchmem.dll 6.5.7903.0 160,256 23-Feb-2007 08:56 x86
Msvcp60.dll 6.0.8267.0 401,488 21-Jan-2007 15:16 x86
Notescondata.dll 6.5.7903.0 1,320,448 26-Feb-2007 09:35 x86
Pidgen.dll Not applicable 22,016 21-Jan-2007 15:14 x86
Pttrace.dll 6.5.7903.0 16,384 21-Feb-2007 16:55 x86
Setup.exe 5.0.1164.0 98,064 21-Jan-2007 15:14 x86
Setup.sdb Not applicable 10,844 21-Feb-2007 15:04 Not applicable
Setup50.bmp Not applicable 7,308 21-Jan-2007 15:00 Not applicable
Setupdb.dll 5.0.1164.0 143,120 21-Jan-2007 15:14 x86
Setuplog.dll 5.0.1164.0 114,448 21-Jan-2007 15:14 x86
Sitsetup.dll 5.0.1167.2 708,368 21-Jan-2007 15:14 x86
Suiteinfo.dll 1.0.895.9 4,368 21-Jan-2007 15:00 x86
Svrgrpmgr.dll 5.0.1164.0 179,472 21-Jan-2007 15:14 x86
Templmgr.dll 5.0.1164.0 317,712 21-Jan-2007 15:14 x86
Validation.dll 5.0.1164.0 108,304 21-Jan-2007 15:14 x86
Watermark50.bmp Not applicable 152,248 21-Jan-2007 15:00 Not applicable
Wizardui.dll 5.0.1164.0 1,031,440 21-Jan-2007 15:14 x86
Adclog.ins Not applicable 903 21-Jan-2007 15:01 Not applicable
Adclog.uns Not applicable 201 21-Jan-2007 15:01 Not applicable
Connctrl.ins Not applicable 1,322 21-Jan-2007 15:01 Not applicable
Connctrl.uns Not applicable 418 21-Jan-2007 15:01 Not applicable
Connectoreventlog.ins Not applicable 2,411 21-Jan-2007 15:01 Not applicable
Connectoreventlog.uns Not applicable 237 21-Jan-2007 15:01 Not applicable
Exchmem.dll 6.5.7903.0 160,256 23-Feb-2007 08:56 x86
Msvcp60.dll 6.0.8267.0 401,488 21-Jan-2007 15:16 x86
Notescon.ins Not applicable 4,290 21-Jan-2007 15:01 Not applicable
Notescon.uns Not applicable 494 21-Jan-2007 15:01 Not applicable
Notescon_update.ins Not applicable 753 21-Jan-2007 15:01 Not applicable
Notescon_update.uns Not applicable 193 21-Jan-2007 15:01 Not applicable
Notescup.dll 6.5.7903.0 5,632 21-Feb-2007 16:54 x86
Ntscupwp.dll 6.5.7903.0 39,424 21-Feb-2007 16:54 x86
Addxa.dll 6.5.7903.0 565,760 21-Feb-2007 16:50 x86
Aqadmcon.dll 6.5.7903.0 44,544 21-Feb-2007 16:54 x86
Build.dat Not applicable 54 21-Feb-2007 16:51 Not applicable
Ctreestd.dll 6.5.7903.0 203,776 21-Feb-2007 16:50 x86
Devcon.dll 6.5.7903.0 6,144 21-Feb-2007 16:51 x86
Dispatch.exe 6.5.7903.0 37,888 21-Feb-2007 16:51 x86
Dxamex.dll 6.5.7903.0 36,864 21-Feb-2007 16:52 x86
Dxanotes.dll 6.5.7903.0 58,368 21-Feb-2007 16:52 x86
Exchconn.ini Not applicable 19,461 21-Jan-2007 15:24 Not applicable
Exmigwiz.chm Not applicable 206,052 21-Jan-2007 15:20 Not applicable
Grc.msg Not applicable 4,037 21-Feb-2007 16:53 Not applicable
Lscmd.exe 6.5.7903.0 23,040 21-Feb-2007 16:51 x86
Lscms.dll 6.5.7903.0 157,184 21-Feb-2007 16:50 x86
Lscntrl.exe 6.5.7903.0 50,176 21-Feb-2007 16:52 x86
Lscps.dll 6.5.7903.0 339,456 23-Feb-2007 09:31 x86
Lsctrl.exe 6.5.7903.0 7,168 21-Feb-2007 16:52 x86
Lsdevlog.dll 6.5.7903.0 8,192 21-Feb-2007 16:52 x86
Lsdevnt.dll 6.5.7903.0 10,240 21-Feb-2007 16:52 x86
Lsdevui.dll 6.5.7903.0 7,680 21-Feb-2007 16:50 x86
Lsdxa.exe 6.5.7903.0 27,648 21-Feb-2007 16:52 x86
Lsinst.dll 6.5.7903.0 8,704 21-Feb-2007 16:52 x86
Lslde.dll 6.5.7903.0 66,048 21-Feb-2007 16:50 x86
Lsldew.dll 6.5.7903.0 16,896 21-Feb-2007 16:50 x86
Lslmeens.msg Not applicable 307,009 21-Feb-2007 16:53 Not applicable
Lsmain.exe 6.5.7903.0 41,472 21-Feb-2007 16:52 x86
Lsmexhc.dll 6.5.7903.0 128,000 21-Feb-2007 16:50 x86
Lsmexif.dll 6.5.7903.0 233,984 21-Feb-2007 16:50 x86
Lsmexin.exe 6.5.7903.0 11,776 21-Feb-2007 16:52 x86
Lsmexnts.exe 6.5.7903.0 34,816 21-Feb-2007 16:53 x86
Lsmexout.exe 6.5.7903.0 11,776 21-Feb-2007 16:53 x86
Lsntshc.dll 6.5.7903.0 217,088 21-Feb-2007 16:50 x86
Lsntsmex.exe 6.5.7903.0 44,544 21-Feb-2007 16:53 x86
Lspa.exe 6.5.7903.0 13,312 21-Feb-2007 16:53 x86
Lspcta.dll 6.5.7903.0 27,648 21-Feb-2007 16:50 x86
Lsrcc.dll 6.5.7903.0 7,168 21-Feb-2007 16:50 x86
Lsrcs.dll 6.5.7903.0 19,456 21-Feb-2007 16:50 x86
Lsxfm.dll 6.5.7903.0 43,008 21-Feb-2007 16:53 x86
Luaprim.msg Not applicable 720 21-Feb-2007 16:53 Not applicable
Luasec.msg Not applicable 7,459 21-Feb-2007 16:53 Not applicable
Mif.msg Not applicable 288 21-Feb-2007 16:53 Not applicable
Miferr.msg Not applicable 332 21-Feb-2007 16:53 Not applicable
Mlmig32.dll 6.5.7903.0 4,469,760 23-Feb-2007 09:29 x86
Ntsconn.h Not applicable 796 21-Jan-2007 15:25 Not applicable
Ntsperf.dll 6.5.7903.0 19,968 23-Feb-2007 09:31 x86
Ntsperf.ini Not applicable 25,024 23-Feb-2007 09:31 Not applicable
Psapi.dll 5.0.2134.1 28,944 21-Jan-2007 15:15 x86
Uirsp.msg Not applicable 543 21-Jan-2007 15:25 Not applicable
Win32.msg Not applicable 42,601 21-Feb-2007 16:53 Not applicable
Amap.tbl Not applicable 1,549 21-Jan-2007 15:24 Not applicable
External.tbl Not applicable 475 21-Jan-2007 15:25 Not applicable
Mapnotes.tbl Not applicable 686 21-Jan-2007 15:24 Not applicable
Pcta.tbl Not applicable 434 21-Jan-2007 15:25 Not applicable
Amap.tbl.0 Not applicable 1,066 21-Jan-2007 15:24 Not applicable
Mapmex.tbl.0 Not applicable 399 21-Jan-2007 15:24 Not applicable
Dflticon.dat Not applicable 2,056 21-Jan-2007 15:25 Not applicable
Route.tbl Not applicable 0 21-Jan-2007 15:25 Not applicable
Adclog.dll 6.5.7903.0 1,184,256 23-Feb-2007 09:18 x86
Calconmsg.dll 6.5.7903.0 262,656 23-Feb-2007 09:34 x86
Exconmsg.dll 6.5.7903.0 4,523,008 23-Feb-2007 09:31 x86


WORKAROUND

To work around the problem that is described in symptom 1 in the "Symptoms" section, follow these steps:

  1. Use the method that is described in the "Resolution" section.
  2. Search for documents whose objects do not contain the FullName attribute, the ShortName attribute, the FirstName attribute, or the LastName attribute.
  3. Remove the documents as appropriate.


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


For more information about the naming schema for Exchange Server software updates, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages


The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Keywords: kbexchcoexistmigration kbexpertiseinter kbqfe KB928875