Article ID: 927813
Article Last Modified on 11/22/2006
APPLIES TO
- Microsoft Office Small Business Edition 2003
- Microsoft Office Standard Edition 2003
- Microsoft Office Student and Teacher Edition 2003
- Microsoft Office Professional Edition 2003
- Microsoft Office 2003 Personal Edition
- Microsoft Office Basic Edition 2003
- Microsoft Office Standard Edition 2003
SYMPTOMS
When you try to install Microsoft Office 2003, you receive the following error message:
CAUSE
This issue may occur if a Microsoft .NET Framework file is being used when you try to install Office 2003. For example, this issue may occur if the Mscoree.dll is being used when you try to install Office 2003.
WORKAROUND
To work around this issue, restart the computer. Alternatively stop Windows Installer.
If these actions do not resolve the problem, repair the existing installation of the .NET Framework. Alternatively troubleshoot .NET Framework installation issues.
MORE INFORMATION
For more information about how to restart the computer and about how to stop Windows Installer, click the following article number to view the article in the Microsoft Knowledge Base:
308096 BUG: Error 1935 during install of the .NET Framework
For more information about how to repair an existing installation of the .NET Framework and about how to troubleshoot .NET Framework installation issues, click the following article numbers to view the articles in the Microsoft Knowledge Base:
306160 How to repair an existing installation of the .NET Framework
824643 How to troubleshoot Microsoft .NET Framework 1.1 installation issues
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
926804 Error message when you try to install a 2007 Office program: "Error 1935. An error occurred during the installation of assembly component"
Additional query words: OFF2003
Keywords: kbexpertisebeginner kbtshoot kberrmsg kbprb KB927813
