Article ID: 927740
Article Last Modified on 11/15/2007
APPLIES TO
- Microsoft Internet Explorer 6.0
Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows registry
SYMPTOMS
When you try to obtain a reference to an IHTMLWindow4 interface from another process, the call to the get_frameElement command is unsuccessful. Specifically, the get_frameElement command returns an E_NOINTERFACE error value instead of the expected S_OK value. This problem occurs on a Microsoft Windows XP-based computer that is running Microsoft Internet Explorer 6.
CAUSE
This problem occurs because Internet Explorer tries to access the internal Window object by using a proxy. However, access to the internal Window object is not enabled across other processes.
RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
There are no prerequisites to apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfix.
Restart requirement
You must restart the computer after you apply this hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Mshtml.dll | 6.0.2900.3038 | 3,062,272 | 20-Nov-2006 | 13:36 | x86 |
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. To enable this hotfix, follow these steps:
- Click Start, click Run, type regedit in the Open box, and then click OK.
- Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\FeatureControl - On the Edit menu, click New, and then click Key.
- Type FEATURE_SUPPORT_XTHREAD_GETFRAMEELEMENT_KB927740, and then press ENTER.
- Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_SUPPORT_XTHREAD_GETFRAMEELEMENT_KB927740 - On the Edit menu, click New, and then click DWORD Value.
- Type iexplore.exe, and then press ENTER to name the new value.
- Double-click iexplore.exe.
- In the Value data box, type 1, and then click OK.
- On the File menu, click Exit to close Registry Editor.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
The generic S_OK value indicates that the call to the get_frameElement command was successful. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbfix kbhotfixserver kbqfe kbpubtypekc KB927740
