Article ID: 927598
Article Last Modified on 9/20/2007
APPLIES TO
- Zune Digital Media Player
SYMPTOMS
When you play a group of audio files on your Zune device by using a playlist or by shuffling, you may receive the following error message:
After you receive this message, some of the audio files in the group may be skipped.
CAUSE
When you play a group of audio files on your Zune device and any of the files have expired, the Zune device displays an error message. The Zune device then skips expired files until the device finds a file that has not expired.
The Zune device displays the error message only one time. It does not repeatedly display the error message when the device finds other expired files in the group.
THINGS TO TRY
- Remove the expired content from the Inbox. Alternatively, resync your device to update any protected content.
MORE INFORMATION
For more information about how to handle expired audio files, click the following article number to view the article in the Microsoft Knowledge Base:
928370 Error message on your Zune device: "This item has expired"
928765 Error on your Zune device when you play protected files that you obtained from the Zune Marketplace: "This item has expired."
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