Article ID: 927088
Article Last Modified on 8/2/2007
APPLIES TO
- Microsoft Money Plus Deluxe
- Microsoft Money Plus Home & Business
- Microsoft Money Plus Premium
- Microsoft Money 2007 Deluxe
- Microsoft Money 2007 Home & Business
- Microsoft Money 2007 Premium
- Microsoft Money 2006 Deluxe
- Microsoft Money 2006 Premium
- Microsoft Money 2006 Small Business
- Microsoft Money 2006 Standard
- Microsoft Money 2005 Deluxe Edition
- Microsoft Money 2005 Premium Edition
- Microsoft Money 2005 Small Business Edition
- Microsoft Money 2005 Standard Edition
SYMPTOMS
When you try to start the following programs, they may stop responding:
- Microsoft Money 2007
- Microsoft Money 2006
- Microsoft Money 2005
CAUSE
This issue occurs if you have enabled the option to scan compressed files in the Norton Antivirus program.
RESOLUTION
To resolve this issue, disable the option to scan compressed files in the Norton Antivirus program. To do this, follow the instructions that are provided by the manufacturer. To contact Symantec Corporation, visit the following Symantec Corporation Web site:
Additional query words: virus cab file zip
Keywords: kbexpertisebeginner kbtshoot kbprb KB927088
