Microsoft KB Archive/927059

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The DHCP service does not start when you start a Windows Server 2003-based computer

Article ID: 927059

Article Last Modified on 10/11/2007



APPLIES TO

  • Microsoft Windows Server 2003, 64-Bit Enterprise Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard x64 Edition



SYMPTOMS

When you start a Microsoft Windows Server 2003-based computer, the Dynamic Host Configuration Protocol (DHCP) service does not start. Additionally, the following error messages may be logged in the Application log:

Event ID: 1008
Description: The DHCP service is shutting down due to the following error: Not enough storage is available to process this command.

Event ID: 1058
Description: The DHCP service failed to initialize its configuration parameters. The following error occurred: Not enough storage is available to process this command.

CAUSE

This problem occurs because the antivirus software is not configured to exclude the DHCP database files in the %systemroot%\System32\DHCP folder when the software scans the computer.

RESOLUTION

Configure the antivirus software to exclude the %systemroot%\System32\DHCP folder when it scans the computer. For information about how to configure the antivirus software, see the manual that came together with the software, or visit the manufacturer’s Web site.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Keywords: kbtshoot kbprb kbdhcp KB927059