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Knowledge Base

When you try to send audio or pictures to another Zune device, you receive an error message that states that the other Zune device "is not accepting communications"

Article ID: 926771

Article Last Modified on 11/16/2007

APPLIES TO

Zune Digital Media Player
Zune 4GB Digital Media Player
Zune 8GB Digital Media Player
Zune 30GB Digital Media Player
Zune 80GB Digital Media Player

SYMPTOMS

When you try to send audio or pictures to another Zune device, you receive the following error message on your Zune device:

Zune device name is not accepting communications.

Note In this message, Zune device name is the name that is assigned to the recipient (destination) Zune device.

CAUSE

This issue occurs when the person who is using the other Zune device declined to accept the shared content.

THINGS TO TRY

If possible, request that the other person accept the shared content from your Zune device.

Keywords: kbnetwork kbzunehardware kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB926771

Microsoft KB Archive/926771

Contents

When you try to send audio or pictures to another Zune device, you receive an error message that states that the other Zune device "is not accepting communications"

SYMPTOMS

CAUSE

THINGS TO TRY