Article ID: 926438
Article Last Modified on 4/25/2007
APPLIES TO
- Microsoft Office Outlook 2007
- Microsoft Office Excel 2007
- Microsoft Office PowerPoint 2007
- Microsoft Office Word 2007
SYMPTOMS
You use a removable media storage device to save files from one of the 2007 Microsoft Office programs that are listed in the "Applies to" section. When you do this, you cannot remove the device.
Note This device might be one of the following devices:
- A USB pen drive
- A floppy disc
- A CD
- A memory stick
- A compact flash drive
- An SD memory card
If the device that you use is a USB device, you may receive the following error message when you try to remove the device:
Additionally, if you remove the device forcibly and then try to save another file from the 2007 Office program, the Save As dialog box does not appear. Instead, you may receive the following error message:
CAUSE
This issue may occur if the 2007 Office program does not correctly release the drive that is mapped to the device.
WORKAROUND
To work around this issue, close the 2007 Office program before you try to remove the device.
Additional query words: OL2007 Outlook2007
Keywords: kbtshoot kberrmsg kbattachments kbemail kbexpertisebeginner KB926438