Microsoft KB Archive/926365

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The label is not created, and you receive an error message when you try to create a label or to add a label to a document in Word 2007

Article ID: 926365

Article Last Modified on 10/15/2007



APPLIES TO

  • Microsoft Office Word 2007



SYMPTOMS

You try to create a label in Microsoft Office Word 2007 in a mail merge. Alternatively, you try to add a label to a document. When you do this, the label is not created.

Additionally, you receive one of the following error messages:

The number must be between 1 and 31.

The margins, label size, and number across or down values produce a page that is larger than the label page size.

WORKAROUND

To work around this issue, create a custom label that matches the label sheet that you have.

To do this, follow these steps:

  1. Start Word, and then open a new document.
  2. Click the Mailings tab.
  3. In the Create group, click Labels.
  4. On the Labels tab, click Options.
  5. Click the name of the vendor of your label in the Label vendors box. In the Product number box, click the product label number that most closely matches your labels, and then click New Label.
  6. Use the label preview and a ruler to measure your label sheet according to the preview, and then type the measurements in the appropriate boxes in the Label Details dialog box.


Note Make sure that you type a new name for your custom label in the Label name box.

  1. Click OK to close the Label Details dialog box.
  2. To locate your new custom label, click Other/Custom in the Label vendors box. This box is in the Label Options dialog box.


MORE INFORMATION

The following table lists the label types that experience the issue that is described in the "Symptoms" section.

Label vendor Product number
Microsoft Business Card
Microsoft Post Card
APLI APLI 01591
APLI APLI 01592
APLI APLI 01593
APLI APLI 01594
APLI APLI 01783
APLI APLI 02291
APLI APLI 02427
APLI APLI 02520
APLI APLI 03135
APLI APLI 03287
APLI APLI-AGIPA 119008
APLI APLI-AGIPA 119016
APLI APLI-AGIPA 119061
APLI APLI-AGIPA 119063
APLI APLI-AGIPA 119065
MACTac Starliner Labels SR6745
Sigel GmbH Sigel LA323
Sigel GmbH Sigel LP701



Additional query words: word2007 word2k7 word12 wd2007 wd2k7 wd12

Keywords: kberrmsg kbtshoot kbmerge kbprb kbexpertisebeginner KB926365