Article ID: 926275
Article Last Modified on 8/15/2007
APPLIES TO
- Microsoft Office Small Business Accounting 2006
SYMPTOMS
When you try to save a customer payment in Microsoft Office Small Business Accounting 2006, you receive the following error message:
CAUSE
This problem may occur if the total payment amount of the selected invoices is less than the amount that you entered in the Amount field.
RESOLUTION
To resolve this problem, follow one of these steps:
- Change the amount in the Amount field so that this amount matches the total payment amount of the selected invoices.
Note The amount in the Amount field must be the actual payment amount that you received from the customer.
- Change the amounts in the Payment column of the selected invoices so that the total payment amount matches the amount that you entered in the Amount field.
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