Microsoft KB Archive/925886

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Knowledge Base


PowerPoint stops responding or randomly generates an exception when there are too many ink objects in a single presentation on a Windows XP Tablet PC Edition-based computer

Article ID: 925886

Article Last Modified on 12/5/2006



APPLIES TO

  • Microsoft Windows XP Tablet PC Edition
  • Microsoft PowerPoint 2002 Standard Edition



SYMPTOMS

When you try to open a Microsoft PowerPoint presentation file that contains many ink objects, PowerPoint stops responding (hangs) or randomly generates an access violation exception.

This problem occurs when PowerPoint is running on a Microsoft Windows XP Tablet PC Edition-based computer that has a dual-core processor.

CAUSE

This problem occurs if the Inkobj.dll file is corrupted.

WORKAROUND

To work around this problem, use one of the following methods:

  • Reduce the number of ink objects in the PowerPoint presentation.
  • Divide a presentation that contains many ink objects into multiple files.

.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about a hotfix that is available for an invalid handle message when you use ink in an application, click the following article number to view the article in the Microsoft Knowledge Base:

884861 You may receive a handle message that is not valid when you render ink in an application on your Windows XP Tablet PC Edition-based computer


Keywords: kbexpertiseinter kbtshoot kbprb KB925886