Article ID: 925834
Article Last Modified on 11/17/2007
APPLIES TO
- Microsoft Office Visio Professional 2007
- Microsoft Office Visio Standard 2007
- Microsoft Office Outlook 2003
SYMPTOMS
When you install Microsoft Office Visio Professional 2007 on a computer that is also running Microsoft Office Outlook 2003 and then run Outlook, Outlook may stop responding. Additionally, you receive the following messages.
Message 1
You may also receive Message 1 when Outlook performs a send and receive operation.
Message 2
Note This issue may also occur after you install Microsoft Office Visio Standard 2007.
RESOLUTION
To resolve this issue, install Microsoft Office 2003 Service Pack 2. For more information about Office 2003 SP2, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003
Additional query words: visio2007 visio2k7 visio12 vso2007 vso2k7 vso12 sp2
Keywords: kbtshoot kbsetup kbprb kbstoprespond kbexpertisebeginner KB925834