Microsoft KB Archive/925820

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How to troubleshoot Exchange 2007 System Attendant when it does not start

Article ID: 925820

Article Last Modified on 5/10/2007


  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition

For a Microsoft Exchange Server 2003 version of this article, see 821907.


This article describes how to troubleshoot Microsoft Exchange Server 2007 System Attendant when it does not start. If System Attendant does not start, the other Exchange 2007 services do not start. To help determine the cause of this problem, you can use the Exchange Management Shell to run diagnostic logging on System Attendant.


To increase diagnostic logging by using the Exchange Management Shell, follow these steps:

  1. Click Start, point to All Programs, point to Microsoft Exchange Server 2007, and then click Exchange Management Shell.
  2. Type the following command, and then press ENTER:

    set-eventloglevel –Identity "ServerName\msexchangesa\NSPI Proxy" –Level High


    • You can increase diagnostic logging for the following subcomponents:
      • MSExchangeMU\General
      • MSExchangeSA\Clean Mailbox
      • MSExchangeSA\NSPI Proxy
      • MSExchangeSA\RFR Interface
      • MSExchangeSA\OAL Generator
      • MSExchangeSA\Proxy Generation
      • MSExchangeSA\RPC Calls
      • MSExchangeSA\RPC-HTTP Management
    • You can select one of the following logging levels, as appropriate for your troubleshooting scenario:
      • Lowest
      • Low
      • Medium
      • High
      • Expert

Additional query words: xadm

Keywords: kbexchesm kbtshoot kbexch2007prev kbinfo KB925820