Article ID: 925020
Article Last Modified on 10/11/2007
APPLIES TO
- Microsoft Windows Server 2003 SP1, when used with:
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
SYMPTOMS
When you use a universal serial bus (USB) device on a multiprocessor computer that is running Microsoft Windows Server 2003, the computer stops responding.
CAUSE
This problem occurs because of an intermittent timing problem in the Usbport.sys file.
RESOLUTION
This update has been superseded by another update. For information about the newer update, click the following article number to view the article in the Microsoft Knowledge Base:
931317 The computer stops responding when you use a USB device on a multiprocessor computer that is running Windows Server 2003
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Additional query words: CM62381
Keywords: kbfix kbqfe KB925020