Microsoft KB Archive/925003

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Knowledge Base


The HTML pages that correspond to error code 12221 and to error code 12222 appear in English in a non-English language version of ISA Server 2006

Article ID: 925003

Article Last Modified on 1/17/2007



APPLIES TO

  • Microsoft Internet Security and Acceleration Server 2006 Enterprise Edition
  • Microsoft Internet Security and Acceleration Server 2006 Standard Edition



SYMPTOMS

You are running a non-English language version of Microsoft Internet Security and Acceleration (ISA) Server 2006. When you view the HTML pages that correspond to error code 12221 and to error code 12222, the information appears in English. You expect the error information to appear in the same language as the version of ISA Server 2006 that you use.

CAUSE

This problem occurs because the HTML error pages for error code 12221 and for error code 12222 are updated for the appropriate language version in ISA Server 2006.

These HTML pages have the following file names:

  • 12221r.htm
  • 12222r.htm

By default, these HTML pages are located in the following folder:

%ProgramFiles%\Microsoft ISA Server\ErrorHtmls


RESOLUTION

To resolve this problem, apply update 925403. For more information about update 925403, click the following article number to view the article in the Microsoft Knowledge Base:

925403 Update is available that supports publishing Microsoft Exchange Server 2007 behind Internet Security and Acceleration (ISA) Server 2006


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Error code 12221 and error code 12222 are related to HTTPS traffic. These HTML error pages contain the following information:

Error code 12221

The page cannot be displayed

Explanation: The client certificate used to establish the SSL connection with the ISA Server computer is not from a trusted certificate authority (CA).

Error code 12222

The page cannot be displayed

Explanation: The client certificate used to establish the SSL connection with the ISA Server computer is not acceptable. The client certificate restrictions not met.

Note This error message contains a grammatical error. The last sentence in this error message should state "The client certificate restrictions have not been met."

Keywords: kbtshoot kbprb KB925003