Microsoft KB Archive/924912

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A file that you import into Windows Movie Maker may not play correctly in Windows Vista

Article ID: 924912

Article Last Modified on 3/15/2007



APPLIES TO

  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Enterprise 64-bit edition



SYMPTOMS

After you import a digital audio file or a digital video file into Microsoft Windows Movie Maker in Microsoft Windows Vista, the file may not play as expected. For example, you may experience one of the following symptoms:

  • The file may not play whatsoever.
  • You cannot see the video part of the video file. However, you can hear the audio part of the file.


CAUSE

This issue may occur if the codec that is required to play the digital media file is not installed on the computer. A codec is software or hardware that is used to compress a digital media file and decompress a digital media file.

RESOLUTION

To resolve this issue, install the codec that is required to play the digital media file in Windows Movie Maker. After you install the required codec, import the file into Windows Movie Maker again.

Note You can import digital media files that are encoded by a third-party codec into Windows Movie Maker if the third-party codec is installed on the computer.

MORE INFORMATION

For more information about codecs in Windows Vista, view the "Codecs FAQ" topic in the following Microsoft Web site:



For more information about how to import digital media files into Windows Movie Maker, view the "Importing files into Windows Movie Maker FAQ" topic in the following Microsoft Web site:


Additional query words: .asf .avi dvr-ms .m1v .mp2 .mp2v .mpe .mpeg .mpg .mpv2 .wm .wmv .aif .aifc .aiff .asf .au .mp2 .mp3 .mpa .snd .wav .wma

Keywords: kbtshoot kbmm kbmediafileplay kbexpertisebeginner kbprb KB924912