Microsoft KB Archive/924877

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Article ID: 924877

Article Last Modified on 9/28/2006



APPLIES TO

  • Microsoft Windows CE .NET 4.2



SYMPTOMS

On a Microsoft Windows CE .NET 4.2-based device, the PMail e-mail application (Pmail.exe) cannot receive some e-mail messages. Additionally, Pmail.exe may fail and then close. When you experience this problem, you may receive the following error message:

Critical failure has occurred.
To preserve the integrity of your data, Inbox will exit when you tap
OK

CAUSE

This problem occurs because Pmail.exe tries to parse an e-mail message and the e-mail message contains a second instance of a double-header field that is extended to a second line.

RESOLUTION

Software update information

A supported software update is now available from Microsoft as Windows CE .NET 4.2 Platform Builder Monthly Update (September 2006). You can confirm this by scrolling to the "File information" section of this article. The package file name contains the product version, date, Knowledge Base article number, and processor type. The package file name format is:

Product version-yymmdd-kbnnnnnn-processor type


For example: Wincepb50-060503-kb917590-armv4i.msi is the ARMV4i Windows CE 5.0 Platform Builder fix that is documented in KB article 917590 and that is contained in the May 2006 monthly update. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:

837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products


Prerequisites

This software update is supported only if all previously issued software updates for this product have also been applied.

Restart requirement

After you apply this software update, you must perform a clean build of the whole operating system. To clean the operating system, click Clean on the Build menu. To build the operating system, click Build Platform on the Build menu. You do not have to restart the computer after you apply this software update.

Software update replacement information

This software update does not replace any other software updates.

File information

The English version of this software update package has the file attributes or the later file attributes that are listed in the following table.

File name File size Date Time
Wincepb42-060920-kb924877-armv4.msi 7,690,240 20-Sep-2006 20:39
Wincepb42-060920-kb924877-armv4i.msi 7,690,240 20-Sep-2006 20:39
Wincepb42-060920-kb924877-mipsii.msi 7,711,744 20-Sep-2006 20:39
Wincepb42-060920-kb924877-mipsii_fp.msi 7,712,256 20-Sep-2006 20:39
Wincepb42-060920-kb924877-mipsiv.msi 7,716,352 20-Sep-2006 20:39
Wincepb42-060920-kb924877-mipsiv_fp.msi 7,716,352 20-Sep-2006 20:39
Wincepb42-060920-kb924877-sh3.msi 7,664,128 20-Sep-2006 20:39
Wincepb42-060920-kb924877-sh4.msi 7,663,104 20-Sep-2006 20:39
Wincepb42-060920-kb924877-x86.msi 7,637,504 20-Sep-2006 20:39

The English version of this software update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name File size Date Time Path
Windows ce .net 4.2_update_kb924877.htm 7,541 20-Sep-2006 19:56 060920_kb924877
Smtp.lib 479,116 31-Aug-2006 20:09 Public\Wceappsfe\Oak\Lib\Armv4\Debug
Smtp.lib 412,616 31-Aug-2006 20:09 Public\Wceappsfe\Oak\Lib\Armv4\Retail
Smtp.lib 479,668 31-Aug-2006 20:09 Public\Wceappsfe\Oak\Lib\Armv4i\Debug
Smtp.lib 413,336 31-Aug-2006 20:09 Public\Wceappsfe\Oak\Lib\Armv4i\Retail
Smtp.lib 482,292 31-Aug-2006 20:10 Public\Wceappsfe\Oak\Lib\Mipsii\Debug
Smtp.lib 429,144 31-Aug-2006 20:09 Public\Wceappsfe\Oak\Lib\Mipsii\Retail
Smtp.lib 482,370 31-Aug-2006 20:10 Public\Wceappsfe\Oak\Lib\Mipsii_fp\Debug
Smtp.lib 429,196 31-Aug-2006 20:10 Public\Wceappsfe\Oak\Lib\Mipsii_fp\Retail
Smtp.lib 490,284 31-Aug-2006 20:10 Public\Wceappsfe\Oak\Lib\Mipsiv\Debug
Smtp.lib 434,740 31-Aug-2006 20:10 Public\Wceappsfe\Oak\Lib\Mipsiv\Retail
Smtp.lib 490,360 31-Aug-2006 20:10 Public\Wceappsfe\Oak\Lib\Mipsiv_fp\Debug
Smtp.lib 434,794 31-Aug-2006 20:10 Public\Wceappsfe\Oak\Lib\Mipsiv_fp\Retail
Smtp.lib 425,542 31-Aug-2006 20:11 Public\Wceappsfe\Oak\Lib\Sh3\Debug
Smtp.lib 382,542 31-Aug-2006 20:10 Public\Wceappsfe\Oak\Lib\Sh3\Retail
Smtp.lib 425,468 31-Aug-2006 20:11 Public\Wceappsfe\Oak\Lib\Sh4\Debug
Smtp.lib 381,964 31-Aug-2006 20:11 Public\Wceappsfe\Oak\Lib\Sh4\Retail
Smtp.lib 418,006 31-Aug-2006 20:09 Public\Wceappsfe\Oak\Lib\X86\Debug
Smtp.lib 366,058 31-Aug-2006 20:09 Public\Wceappsfe\Oak\Lib\X86\Retail


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Keywords: kbpubtypekc kbqfe kbfix kbbug KB924877