Article ID: 924390
Article Last Modified on 10/11/2007
APPLIES TO
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
SYMPTOMS
Consider the following scenario:
- You use Net Appliance backup applications on a Microsoft Windows Server 2003-based computer.
- You add a disk device to the computer.
In this scenario, the following event is logged in the System event log several times:
Event Type: Warning
Event Source: PlugPlayManager
Event Category: None
Event ID: 257
Date: Date
Time: Time
User: N/A
Computer: Computer Name
Description: Timed out sending notification of target device change to window of "Application Name"
CAUSE
This problem occurs because the Dmadmin.exe process is not responding. When you add a disk device to the computer, the Plug and Play service deletes a volume object and then creates a new volume object that has a different name. However, the Dmadmin.exe process waits for the volume object that the Plug and Play service deleted.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
To apply this hotfix, you must have Windows Server 2003 Service Pack 1 (SP1) installed on the computer.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, x86-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Dmadmin.exe | 5.2.3790.2865 | 234,496 | 19-Jan-2007 | 11:46 | x86 | SP1 | SP1QFE |
| Dmadmin.exe | 5.2.3790.4007 | 235,008 | 18-Jan-2007 | 19:04 | x86 | SP2 | SP2QFE |
Windows Server 2003, Itanium-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Dmadmin.exe | 5.2.3790.2865 | 743,936 | 21-Jan-2007 | 18:03 | IA-64 | SP1 | SP1QFE |
| Dmadmin.exe | 5.2.3790.4007 | 744,448 | 21-Jan-2007 | 18:19 | IA-64 | SP2 | SP2QFE |
Windows Server 2003, x64-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Dmadmin.exe | 5.2.3790.2865 | 400,384 | 21-Jan-2007 | 18:07 | x64 | SP1 | SP1QFE |
| Dmadmin.exe | 5.2.3790.4007 | 400,384 | 21-Jan-2007 | 18:16 | x64 | SP2 | SP2QFE |
WORKAROUND
You can safely ignore Event ID 257 if this event does not fill up the System event log.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
835473 Event IDs 257, 12, and 51 are logged on a Windows Server 2003-based computer
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbbug kbfix kbqfe kbpubtypekc kbexpertiseinter kbhotfixserver kbwinserv2003postsp2fix KB924390
