Article ID: 924353
Article Last Modified on 9/8/2006
APPLIES TO
- Microsoft Office Communicator 2005
- Microsoft Office Outlook 2003
SYMPTOMS
Microsoft Office Communicator 2005 may close unexpectedly when the program requests a long term calendar entry or a contact from Microsoft Office Outlook 2003. When this behavior occurs, you do not receive an error message.
Note This problem may occur even if the Pageheap option is not enabled.
RESOLUTION
To resolve this problem, install the Outlook 2003 post-Service Pack 2 hotfix package that is dated May 9, 2006. For more information about this hotfix package, click the following article number to view the article in the Microsoft Knowledge Base:
918423 Description of the Outlook 2003 post-Service Pack 2 hotfix package: May 9, 2006
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about this problem, click the following article number to view the article in the Microsoft Knowledge Base:
912008 Description of the Outlook 2003 post-Service Pack 2 hotfix package (Emsmdb32.dll): December 19, 2005
For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: communicator2005 communicator2k5 comm2005 comm2k5 outlook2003 outlook2k3 outlook11 ol2003 ol2k3 ol11 quit communicator crash mapi freebusy
Keywords: kbexpertiseinter kbfix kbbug kbhotfixserver kbqfe kbpubtypekc KB924353
