Microsoft KB Archive/924353

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Knowledge Base


Communicator 2005 may close unexpectedly when the program requests a long term calendar entry or a contact from Outlook 2003

Article ID: 924353

Article Last Modified on 9/8/2006



APPLIES TO

  • Microsoft Office Communicator 2005
  • Microsoft Office Outlook 2003



SYMPTOMS

Microsoft Office Communicator 2005 may close unexpectedly when the program requests a long term calendar entry or a contact from Microsoft Office Outlook 2003. When this behavior occurs, you do not receive an error message.

Note This problem may occur even if the Pageheap option is not enabled.

RESOLUTION

To resolve this problem, install the Outlook 2003 post-Service Pack 2 hotfix package that is dated May 9, 2006. For more information about this hotfix package, click the following article number to view the article in the Microsoft Knowledge Base:

918423 Description of the Outlook 2003 post-Service Pack 2 hotfix package: May 9, 2006


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about this problem, click the following article number to view the article in the Microsoft Knowledge Base:

912008 Description of the Outlook 2003 post-Service Pack 2 hotfix package (Emsmdb32.dll): December 19, 2005


For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates



Additional query words: communicator2005 communicator2k5 comm2005 comm2k5 outlook2003 outlook2k3 outlook11 ol2003 ol2k3 ol11 quit communicator crash mapi freebusy

Keywords: kbexpertiseinter kbfix kbbug kbhotfixserver kbqfe kbpubtypekc KB924353