Article ID: 924254
Article Last Modified on 10/25/2007
APPLIES TO
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
Source: Microsoft Support
RAPID PUBLISHING
RAPID PUBLISHING ARTICLES PROVIDE INFORMATION IN RESPONSE TO EMERGING OR UNIQUE TOPICS, AND MAY BE UPDATED AS NEW INFORMATION BECOMES AVAILABLE.
SYMPTOMS
Users are unable to move items from their inbox to other folders in their mailbox or to a .pst file.
ERROR MESSAGE (If applicable):
ENVIRONMENT:
Exchange Server 2003 Service Pack 1
Outlook 2003 Service Pack 1
CAUSE
We discovered that the working folder for email conversion was located on a slow/busy drive.
RESOLUTION
Followed the steps in KB822936 to move the working folder to a different disk.
- Start Registry Editor.
- Locate and then click the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersSystem
- In the right-side pane, double-click Working Directory:REG_SZ: Folder_Path.
- In the String Editor box, type the path of a folder on a faster drive, and then click OK.
- Close Registry Editor.
MORE INFORMATION
822936 Message Flow to the Local Delivery Queue Is Very Slow
DISCLAIMER
MICROSOFT AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE FOR ANY PURPOSE. THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. MICROSOFT AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.
For more information on the terms of use, click on the link below:
http://support.microsoft.com/tou/
Keywords: kbprb kbtshoot kbrapidpub KB924254
