Article ID: 924147
Article Last Modified on 10/25/2007
APPLIES TO
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
SYMPTOMS
You use the Novell GroupWise Gateway/Internet Agent program to handle incoming e-mail messages on a computer that is running Novell GroupWise. When you do this, you experience the following symptoms:
- E-mail messages are not delivered to a computer that is running Microsoft Exchange Server 2003. Instead, the e-mail messages are delivered to the Conndata\Badmail folder.
The following events are logged in the Application log:
Event ID 54201Event Type: Warning
Event Source: MSExchangeGWISE
Event Category: GroupWise to Exchange Conversion
Event ID: 54201
Date:date
Time:time
User: N/A
Computer:Server_Name
Description: Error {GRC:180c}: Cannot parse GroupWise messageEvent ID 41504
Event Type: Error
Event Source: MSExchangeGWISE
Event Category: GroupWise to Exchange Conversion
Event ID: 41504
Date:date
Time:time
User: N/A
Computer:Server_Name
Description: Invalid GroupWise message. Moving item to BADMAIL queue.
RESOLUTION
To resolve this issue, add the following entries to the Gwia.cfg file on the Novell GroupWise server:
/DIA
/ari-never
Note The Gwia.cfg file is located in the Sys/system folder.
MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Additional query words: XCON
Keywords: kbeventlog kbtshoot kbprb KB924147