Article ID: 924041
Article Last Modified on 8/25/2006
APPLIES TO
- Microsoft Office SharePoint Portal Server 2003
SYMPTOMS
When you run an index job scheduled task on a computer that is running Microsoft Windows Server 2003 x64 Edition, the content index is not updated in Microsoft Office SharePoint Portal Server 2003.
CAUSE
This issue occurs because the WScript on a computer that is running Windows Server 2003 x64 Edition maps to the 64-bit version of Windows Script Host. The SharePoint VBScript files call the SPSSearch.Admin COM object that is registered only in the 32-bit registry hive of Windows Server 2003 x64 Edition.
WORKAROUND
To work around this issue, update the index job scheduled task by using the Microsoft Windows on Windows 64 (WOW64) version of WScript. To do this, follow these steps:
- Open Scheduled Tasks, right-click the index job scheduled task, and then click Properties.
- In the Run box, change the start of the text ("wscript") to %systemroot%\syswow64\wscript.exe, leave the remaining text unchanged, and then click OK.
Note When you run the 32-bit version of Windows Script Host by using %systemroot%\syswow64\wscript.exe, the SharePoint VBScript accesses the 32-bit registry hive of Windows Server 2003 x64 Edition. Therefore, the SPSSearch.Admin COM object can be initialized.
MORE INFORMATION
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
305097 How to view the system registry by using 64-bit versions of Windows
905854 The prerequisites that are required to install SharePoint Portal Server 2003 SP2 on a computer that is running Windows Server 2003 x64 Edition
Additional query words: SPS2003 SPS
Keywords: kbtshoot kbprb KB924041
