Microsoft KB Archive/923424

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Article ID: 923424

Article Last Modified on 10/11/2007



APPLIES TO

  • Microsoft Windows Server 2003 SP1, when used with:
    • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
    • Microsoft Windows Server 2003, Enterprise Edition
    • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
    • Microsoft Windows Server 2003, Web Edition
    • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
    • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Datacenter x64 Edition



SYMPTOMS

After you apply the 911030 hotfix to a server cluster that is running Microsoft Windows Server 2003 with Service Pack 1 (SP1), the following event message may be logged in the System log:

Event Type:    Error
Event Source:   ClusDisk
Event Category: None
Event ID:   1209
Date:       6/13/2006
Time:       4:26:01 PM
User:       N/A
Computer:   <ComputerName>
Description:
Cluster service is requesting a bus reset for device \Device\ClusDisk0.

For more information, see Help and Support Center at 
http://support.microsoft.com.

This problem occurs when the disk is unowned.

CAUSE

This problem occurs because the implementation of the Microsoft cluster driver (Clusdisk.sys) resets the bus even for the success case SCSISTAT_GOOD of the SCSI status code.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003


Hotfix information

Prerequisites

To apply this hotfix, you must have Windows Server 2003 SP1 installed.

Note The x64-based versions of Windows Server 2003 include SP1.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix replaces the 911030 hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, 32-bit versions
File name File version File size Date Time Platform
Clusdisk.sys 5.2.3790.2820 68,608 27-Oct-2006 09:48 x86
Windows Server 2003, x64-based versions
File name File version File size Date Time Platform
Clusdisk.sys 5.2.3790.2820 111,616 26-Oct-2006 21:26 x64
Windows Server 2003, Itanium-based versions
File name File version File size Date Time Platform
Clusdisk.sys 5.2.3790.2820 211,456 26-Oct-2006 21:25 IA-64


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.

MORE INFORMATION

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


885688 Event ID 57, event ID 55, and event ID 50 may be logged when you use Windows Cluster on Windows Server 2003


911030 A cluster node failover does not work when you use SCSI-3-compliant persistent reservations in Windows Server 2003 S911030


For more information about clustering services in Windows Server 2003, visit the following Microsoft Web site:


Additional query words: Win2K3

Keywords: kberrmsg kbbug kbfix kbqfe kbpubtypekc kbhotfixserver kbwinserv2003presp2fix kbwinserv2003sp2fix KB923424