Article ID: 922599
Article Last Modified on 10/11/2007
APPLIES TO
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Datacenter x64 Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional x64 Edition
SYMPTOMS
When you change any file attribute in Windows Explorer, the archive attribute is cleared if the volume cluster size is larger than 4 kilobytes (KB) in Microsoft Windows Server 2003 and in Windows XP.
Specifically, this problem occurs when you format a disk volume into an NTFS volume by using a cluster size that is larger than 4 KB. You change one or more attributes for a file that resides on this volume in Windows Explorer. If you modify any of the following attributes, the archive attribute is cleared, and you cannot enable the archive attribute again:
- For fast searching, allow Indexing Services to index this file
- File is ready for archiving
- Encrypt contents to secure data
CAUSE
This problem occurs because Windows Server 2003 and Windows XP do not support compression for volumes that have cluster sizes that are larger than 4 KB. In this scenario, Windows Explorer does not verify the archive attribute.
RESOLUTION
Windows Server 2003
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Prerequisites
This hotfix has no prerequisites.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, x86-based versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Shell32.dll | 6.0.3790.587 | 8,174,080 | 31-Aug-2006 | 15:07 | x86 |
Windows Server 2003 Service Pack 1 (SP1), x86-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement |
|---|---|---|---|---|---|---|
| Shell32.dll | 6.0.3790.2781 | 8,384,512 | 31-Aug-2006 | 15:22 | x86 | SP1 |
| W03a2409.dll | 5.2.3790.2781 | 27,136 | 31-Aug-2006 | 13:29 | x86 | SP1 |
Windows Server 2003, Itanium-based versions
| File name | File version | File size | Date | Time | Platform | Service branch |
|---|---|---|---|---|---|---|
| Shell32.dll | 6.0.3790.587 | 12,973,056 | 31-Aug-2006 | 00:37 | IA-64 | Not Applicable |
| Wshell32.dll | 6.0.3790.587 | 8,174,080 | 31-Aug-2006 | 00:37 | x86 | WOW |
Windows Server 2003 SP1, Itanium-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Shell32.dll | 6.0.3790.2781 | 13,240,832 | 31-Aug-2006 | 00:42 | IA-64 | SP1 | Not Applicable |
| W03a2409.dll | 5.2.3790.2781 | 26,112 | 31-Aug-2006 | 00:42 | IA-64 | SP1 | Not Applicable |
| Wshell32.dll | 6.0.3790.2781 | 8,384,512 | 31-Aug-2006 | 00:42 | x86 | SP1 | WOW |
| Ww03a2409.dll | 5.2.3790.2781 | 27,136 | 31-Aug-2006 | 00:42 | x86 | SP1 | WOW |
Windows Server 2003 SP1, x64-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Shell32.dll | 6.0.3790.2781 | 10,503,168 | 31-Aug-2006 | 00:42 | x64 | SP1 | Not Applicable |
| W03a2409.dll | 5.2.3790.2781 | 27,648 | 31-Aug-2006 | 00:42 | x64 | SP1 | Not Applicable |
| Wshell32.dll | 6.0.3790.2781 | 8,384,512 | 31-Aug-2006 | 00:42 | x86 | SP1 | WOW |
| Ww03a2409.dll | 5.2.3790.2781 | 27,136 | 31-Aug-2006 | 00:42 | x86 | SP1 | WOW |
Windows XP
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
You must have Windows XP Service Pack 2 installed on the computer to apply this hotfix.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows XP Service Pack 2 (SP2), x86-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement |
|---|---|---|---|---|---|---|
| Shell32.dll | 6.0.2900.2995 | 8,458,240 | 13-Sep-2006 | 11:02 | x86 | SP2 |
| Xpsp3res.dll | 5.1.2600.2995 | 210,944 | 13-Sep-2006 | 08:56 | x86 | SP2 |
Windows XP, x64-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Shell32.dll | 6.0.3790.2781 | 10,503,168 | 31-Aug-2006 | 00:42 | x64 | SP1 | Not Applicable |
| W03a2409.dll | 5.2.3790.2781 | 27,648 | 31-Aug-2006 | 00:42 | x64 | SP1 | Not Applicable |
| Wshell32.dll | 6.0.3790.2781 | 8,384,512 | 31-Aug-2006 | 00:42 | x86 | SP1 | WOW |
| Ww03a2409.dll | 5.2.3790.2781 | 27,136 | 31-Aug-2006 | 00:42 | x86 | SP1 | WOW |
WORKAROUND
To work around this problem, enable the archive attribute by using the attrib command. To do this, run the following command at the command prompt:
attrib <FileName> +a
Note Replace the <FileName> placeholder in the command with the file for which you want to enable the archive attribute.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbbug kbfix kbqfe kbpubtypekc kbhotfixserver kbwinserv2003sp2fix KB922599
