Microsoft KB Archive/920929

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The owner of the quote, of the order, or of the invoice does not match the owner of the opportunity when you add a quote, an order, or an invoice to an opportunity in Microsoft Dynamics CRM 3.0

Article ID: 920929

Article Last Modified on 7/17/2007



APPLIES TO

  • Microsoft Business Solutions CRM Mobile
  • Microsoft CRM client for Microsoft Office Outlook, when used with:
    • Microsoft Dynamics CRM 3.0



The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.

SYMPTOMS

When you add one of the following items to an opportunity in Microsoft Dynamics CRM 3.0, the owner of the item does not match the owner of the opportunity:

  • A quote
  • An order
  • An invoice

This problem occurs even though you mapped the owner field from the opportunity to the item.

RESOLUTION

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

927751 Update Rollup 2 is available for Microsoft Dynamics CRM 3.0


MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


887283 Microsoft Business Solutions CRM software hotfix and update package naming standards



Additional query words: crm3 crm30 crm3.0

Keywords: kbmbscustomization kbfix kbbug kbhotfixserver kbqfe kbmbsmigrate kbpubtypekc KB920929