Article ID: 919341
Article Last Modified on 10/11/2007
APPLIES TO
- Microsoft Windows Server 2003 SP1, when used with:
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Datacenter x64 Edition
SYMPTOMS
In Microsoft Windows Server 2003 with Service Pack 1 (SP1), a program that uses structured exception handling may stop responding for several seconds. Programs that use structured exception handling include Microsoft SQL Server.
CAUSE
This problem occurs because Windows Server 2003 SP1 includes a change to the memory manager. This change may make the validation process of exception handling routines take a long time if the following conditions are true:
- The computer has lots of physical RAM.
- The process loader lock is held by one thread.
- Multiple exceptions occur at the same time.
In these conditions, several threads wait for the memory manager, and the program stops responding for several seconds.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Prerequisites
To apply this hotfix, you must have Windows Server 2003 Service Pack 1 installed on the computer.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003, 32-bit versions
| File name | File version | File size | Date | Time | Platform | Service pack requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Ntdll.dll | 5.2.3790.605 | 739,840 | 23-Oct-2006 | 15:39 | x86 | None | RTMQFE |
| Ntkrnlmp.exe | 5.2.3790.605 | 2,240,512 | 23-Oct-2006 | 13:15 | Not Applicable | None | RTMQFE |
| Ntkrnlpa.exe | 5.2.3790.605 | 2,068,992 | 23-Oct-2006 | 12:58 | x86 | None | RTMQFE |
| Ntkrpamp.exe | 5.2.3790.605 | 2,113,536 | 23-Oct-2006 | 12:58 | Not Applicable | None | RTMQFE |
| Ntoskrnl.exe | 5.2.3790.605 | 2,206,720 | 23-Oct-2006 | 13:14 | x86 | None | RTMQFE |
| Srv.sys | 5.2.3790.588 | 342,016 | 01-Sep-2006 | 10:14 | x86 | None | RTMQFE |
| Ntdll.dll | 5.2.3790.2794 | 769,024 | 16-Sep-2006 | 12:42 | x86 | SP1 | SP1QFE |
| Ntkrnlmp.exe | 5.2.3790.2794 | 2,459,648 | 16-Sep-2006 | 09:35 | Not Applicable | SP1 | SP1QFE |
| Ntkrnlpa.exe | 5.2.3790.2794 | 2,271,232 | 16-Sep-2006 | 09:00 | x86 | SP1 | SP1QFE |
| Ntkrpamp.exe | 5.2.3790.2794 | 2,311,680 | 23-Oct-2006 | 16:32 | Not Applicable | SP1 | SP1QFE |
| Ntoskrnl.exe | 5.2.3790.2794 | 2,419,712 | 16-Sep-2006 | 09:34 | x86 | SP1 | SP1QFE |
Windows Server 2003, x64-based versions
| File name | File version | File size | Date | Time | Platform | Service pack requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Ntdll.dll | 5.2.3790.2794 | 1,253,376 | 23-Oct-2006 | 16:26 | x64 | SP1 | SP1QFE |
| Ntkrnlmp.exe | 5.2.3790.2794 | 4,627,456 | 23-Oct-2006 | 16:26 | x64 | SP1 | SP1QFE |
| Ntoskrnl.exe | 5.2.3790.2794 | 4,482,560 | 23-Oct-2006 | 16:26 | x64 | SP1 | SP1QFE |
| Wntdll.dll | 5.2.3790.2794 | 765,952 | 23-Oct-2006 | 16:26 | x86 | SP1 | WOW |
Windows Server 2003, Itanium-based versions
| File name | File version | File size | Date | Time | Platform | Service pack requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Ntdll.dll | 5.2.3790.605 | 1,525,760 | 23-Oct-2006 | 16:21 | IA-64 | None | RTMQFE |
| Ntkrnlmp.exe | 5.2.3790.605 | 5,619,712 | 23-Oct-2006 | 16:21 | IA-64 | None | RTMQFE |
| Srv.sys | 5.2.3790.588 | 994,816 | 23-Oct-2006 | 16:21 | IA-64 | None | RTMQFE |
| Wntdll.dll | 5.2.3790.605 | 714,752 | 23-Oct-2006 | 16:21 | x86 | None | WOW |
| Ntdll.dll | 5.2.3790.2794 | 1,636,864 | 23-Oct-2006 | 16:26 | IA-64 | SP1 | SP1QFE |
| Ntkrnlmp.exe | 5.2.3790.2794 | 6,519,296 | 23-Oct-2006 | 16:26 | IA-64 | SP1 | SP1QFE |
| Wntdll.dll | 5.2.3790.2794 | 765,952 | 23-Oct-2006 | 16:26 | x86 | SP1 | WOW |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information about the terms that are used in this article, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbbug kbfix kbqfe kbpubtypekc kbhotfixserver kbwinserv2003sp2fix KB919341
