Article ID: 914463
Article Last Modified on 10/11/2007
APPLIES TO
- Microsoft Windows Server 2003 SP1, when used with:
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows XP Service Pack 2, when used with:
- Microsoft Windows XP Professional
SYMPTOMS
When a system access control list (SACL) is applied to the HKEY_USERS registry subkey on a computer that is running Microsoft Windows Server 2003 or Microsoft Windows XP with Service Pack 2, Windows Management Instrumentation (WMI) causes object access failure events. Specifically, you receive a failure audit for the LocalSystem account when the LocalSystem account tries to open the HKEY_USERS\.Default registry subkey for the MAX_ALLOWED property. The service tries to access this subkey through the Svchost.exe process that is running under the LocalSystem account.
Additionally, the following event is logged in the Security log:
Event Type: Failure Audit Event Source: Security Event Category: Object Access Event ID: 560 Description: Object Open: Object Server: Security Object Type: Key Object Name: \REGISTRY\USER\.DEFAULT Handle ID: - Operation ID: {0,141727} Process ID: 1352 Image File Name: C:\WINDOWS\system32\svchost.exe Primary User Name: COMPUTER$ Primary Domain: WORKGROUP Primary Logon ID: (0x0,0x3E7) Client User Name: COMPUTER$ Client Domain: WORKGROUP Client Logon ID: (0x0,0x3E7) Accesses: MAX_ALLOWED Privileges: - Restricted Sid Count: 0
CAUSE
This problem occurs because of a bug in the Wbemcore.dll file.
RESOLUTION
Windows Server 2003
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Prerequisites
You must have Windows Server 2003 Service Pack 1 (SP1) installed to apply this hotfix.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, 32-bit versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Wbemcore.dll | 5.2.3790.2670 | 510,464 | 29-Mar-2006 | 20:22 | x86 |
Windows Server 2003, x64-based versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Wbemcore.dll | 5.2.3790.2670 | 1,282,560 | 29-Mar-2006 | 04:46 | x64 |
Windows Server 2003, Itanium-based versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Wbemcore.dll | 5.2.3790.2670 | 2,039,296 | 29-Mar-2006 | 04:46 | IA-64 |
Windows XP with Service Pack 2
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
To apply this hotfix, you must have Windows XP Service Pack 2 installed.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Wbemcore.dll | 5.1.2600.2979 | 531,456 | 22-Aug-2006 | 12:27 | x86 |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information about the terms that are used in this article, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbbug kbfix kbqfe kbpubtypekc kbhotfixserver kbwinserv2003sp2fix KB914463
