Microsoft KB Archive/913330

From BetaArchive Wiki

Article ID: 913330

Article Last Modified on 9/13/2006



APPLIES TO

  • Microsoft Dynamics CRM 3.0



The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.


SYMPTOMS

When the Service Activity report in Microsoft Dynamics CRM is grouped by week, you may receive the following Reporting Services error message:

SET DATEFIRST 0 is out of range.

CAUSE

This problem occurs because of the following set of conditions:

  • Microsoft CRM sets Sunday as 0. The week days are numbered 0 through 6.
  • Microsoft SQL Server sets Sunday as 7. The week days are numbered 1 through 7.

When the Service Activity report is grouped by week, Microsoft SQL Server does not interpret 0 as a week day.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft CRM 3.0 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Installation information

Install this hotfix on computers that are running Microsoft CRM 3.0 Server.

Prerequisites

There are no prerequisites to apply this hotfix.

Removal information

You cannot remove this hotfix.

Restart requirement

If you are prompted, restart the computer after you apply the hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

File name File version File size Date Time
Service activity volume.rdl Not Applicable 65,029 17-Jan-2006 08:22


MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


887283 Microsoft Business Solutions CRM software hotfix and update package naming standards



Additional query words: crm3 crm30 crm3.0

Keywords: kberrmsg kbbug kbmbsreports kbmbsmigrate kbpubtypekc kbqfe kbhotfixserver KB913330