Article ID: 910482
Article Last Modified on 8/29/2007
APPLIES TO
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
SYMPTOMS
On a Microsoft Windows XP-based computer, you remove a smart card after the logon window appears. After you do this, you are not logged off, or the workstation is not locked. The behavior occurs even if the value of the ScRemoveOption
registry entry is set to 2 (Force logoff) or to 1 (Lock workstation).
Note You can locate the ScRemoveOption
registry entry under the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
You must have Windows XP Service Pack 2 installed to apply this hotfix.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File name | File version | File size | Date | Time | Platform | SP requirement |
---|---|---|---|---|---|---|
Licdll.dll | 5.1.2600.2793 | 423,936 | 10-Nov-2005 | 03:12 | x86 | SP2 |
Winlogon.exe | 5.1.2600.2793 | 502,784 | 10-Nov-2005 | 03:05 | x86 | SP2 |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
227873 Smart card removal options in Windows 2000
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbfix kbbug kbhotfixserver kbqfe kbpubtypekc KB910482