Article ID: 907646
Article Last Modified on 3/28/2007
APPLIES TO
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
SYMPTOMS
When a computer that is running an Itanium-based version of Microsoft Windows Server 2003 stops unexpectedly because of a Stop error, debugging information may not be written to a memory dump file (Memory.dmp).
Note A Stop error is also known as a “blue screen,” a “system crash,” or a “bug check.”
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Note Because this hotfix replaces the Windows kernel (Ntkrnlmp.exe), this hotfix may override previous Windows kernel replacements.
Prerequisites
To apply this hotfix, you must have Windows Server 2003 Service Pack 1 (SP1) installed on the computer.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Hal.dll | 5.2.3790.2598 | 347,136 | 21-Dec-2005 | 08:38 | IA-64 | SP1 | SP1QFE |
| Ntkrnlmp.exe | 5.2.3790.2598 | 6,489,088 | 21-Dec-2005 | 08:38 | IA-64 | SP1 | SP1QFE |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: Winx64 Windowsx64 64bit 64-bit
Keywords: kbwinserv2003sp2fix kbexpertiseadvanced kbqfe kbhotfixserver KB907646
