Article ID: 907545
Article Last Modified on 3/28/2007
APPLIES TO
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
- Microsoft Windows Server 2003, Datacenter x64 Edition
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Enterprise x64 Edition
SYMPTOMS
When you try to use the Add Printer Wizard to add new printers to a virtual server that is part of a Microsoft Windows Server 2003 cluster, you may receive the following error message:
Therefore, you cannot add printers to the Windows Server 2003 cluster.
CAUSE
This problem may occur if the printer drivers have the read-only (RO) bit set. For example, the problem occurs if the printer drivers are on a CD-ROM disc.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Prerequisites
You must be running Windows Server 2003 Service Pack 1 (SP1) to install this hotfix.
Note x64-based versions of Windows Server 2003 do not require Service Pack 1 to install this hotfix.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, x86-based versions
Date Time Version Size File name -------------------------------------------------------------- 10-Sep-2005 02:40 5.2.3790.407 312,320 Localspl.dll 10-Sep-2005 02:40 5.2.3790.407 81,920 Spoolss.dll 10-Sep-2005 02:48 5.2.3790.2527 348,160 Localspl.dll
Windows Server 2003, x64-based versions
Date Time Version Size File name Platform -------------------------------------------------------------------- 10-Sep-2005 03:45 5.2.3790.2527 749,568 Localspl.dll x64
Windows Server 2003, Itanium-based versions
Date Time Version Size File name Platform -------------------------------------------------------------------- 10-Sep-2005 03:45 5.2.3790.407 860,672 Localspl.dll IA-64 10-Sep-2005 03:45 5.2.3790.407 235,008 Spoolss.dll IA-64 10-Sep-2005 03:45 5.2.3790.2527 968,192 Localspl.dll IA-64
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
MORE INFORMATION
Technical support for x64-based versions of Microsoft Windows
Your hardware manufacturer provides technical support and assistance for x64-based versions of Windows. Your hardware manufacturer provides support because an x64-based version of Windows was included with your hardware. Your hardware manufacturer might have customized the installation of Windows with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your x64-based version of Windows. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.
For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:
For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site:
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: Winx64 Windowsx64 64bit 64-bit
Keywords: kbwinserv2003sp2fix kbqfe kbhotfixserver KB907545
