Microsoft KB Archive/907535

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Knowledge Base


Xbox 360: One red light flashes on the Ring of Light

Article ID: 907535

Article Last Modified on 4/25/2007



APPLIES TO

  • Microsoft XBox 360 Video Game System
  • Microsoft Xbox



SYMPTOMS

You see the lower-right quadrant of the Ring of Light flash red on the front of the Xbox 360 console. Additionally, you do not receive an error message.

If one red light flashes and you receive an error message, there may be a different problem. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

907536 Xbox 360: One red light flashes on the Ring of Light and you receive an error message


CAUSE

This behavior occurs when the Xbox 360 console experiences a hardware failure.

THINGS TO TRY

  1. Turn off the console, disconnect and reconnect all cables, and then turn the console back on.
  2. Turn off the console, and then disconnect any connected accessories, such as controllers, Xbox 360 Memory Units, and the Xbox 360 Hard Drive. With these accessories removed, restart the console to see whether the problem persists and to pinpoint whether it is the console or an accessory.
  3. If you continue to experience this problem, contact Xbox Customer Service.

    Note If the agent cannot help you resolve this issue, you will have to return the console to Microsoft for repair.


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