Article ID: 907317
Article Last Modified on 10/11/2007
APPLIES TO
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Datacenter x64 Edition
SYMPTOMS
When a corrupted user profile is loaded on a computer that is running Microsoft Windows Server 2003, the computer stops responding. When this problem occurs, you receive the following error message:
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, 32-bit versions
Date Time Version Size File name Service pack ---------------------------------------------------------------------- 10-Sep-2005 00:14 5.2.3790.407 2,411,520 Ntkrnlmp.exe 09-Sep-2005 23:37 5.2.3790.407 2,067,456 Ntkrnlpa.exe 09-Sep-2005 23:37 5.2.3790.407 2,112,000 Ntkrpamp.exe 10-Sep-2005 00:06 5.2.3790.407 2,210,304 Ntoskrnl.exe 04-May-2005 00:47 5.2.3790.324 355,840 Srv.sys 10-Sep-2005 00:56 5.2.3790.2527 2,454,016 Ntkrnlmp.exe SP1 09-Sep-2005 14:28 5.2.3790.2527 2,268,160 Ntkrnlpa.exe SP1 10-Sep-2005 00:27 5.2.3790.2527 2,308,096 Ntkrpamp.exe SP1 10-Sep-2005 00:56 5.2.3790.2527 2,416,128 Ntoskrnl.exe SP1 10-Sep-2005 00:36 5.2.3790.2527 32,256 Arpidfix.exe SP1
Windows Server 2003, 64-bit Itanium-based versions
Date Time Version Size File name Service pack ---------------------------------------------------------------------- 09-Sep-2005 14:29 5.2.3790.407 5,614,080 Ntkrnlmp.exe 09-Sep-2005 14:29 5.2.3790.324 994,304 Srv.sys 09-Sep-2005 14:29 5.2.3790.2527 6,484,480 Ntkrnlmp.exe SP1 09-Sep-2005 14:29 5.2.3790.2527 74,752 Arpidfix.exe SP1
Windows Server 2003, 64-bit x64-based versions
Date Time Version Size File name -------------------------------------------------------------- 09-Sep-2005 14:29 5.2.3790.2527 4,418,048 Ntkrnlmp.exe 09-Sep-2005 14:29 5.2.3790.2527 4,445,184 Ntoskrnl.exe 09-Sep-2005 14:29 5.2.3790.2527 43,008 Arpidfix.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbbug kbfix kbqfe kbpubtypekc kbwinserv2003sp1fix kbwinserv2003presp1fix kbhotfixserver kbwinserv2003sp2fix KB907317
