Article ID: 906868
Article Last Modified on 10/11/2007
APPLIES TO
- Microsoft Windows Server 2003, Datacenter x64 Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Server 2003 SP1, when used with:
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
SYMPTOMS
When you use Microsoft Windows Management Instrumentation (WMI) on a Microsoft Windows Server 2003-based computer to query and to collect memory-related information, the Win32_OperatingSystem WMI class may display incorrect values for the TotalVirtualMemorySize parameter or for the FreeVirtualMemory parameter.
This problem occurs if the values that are returned for the TotalVirtualMemorySize parameter or for the FreeVirtualMemory parameter are greater than 4 gigabytes (GB).
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, 32-bit versions
Date Time Version Size File name Service Pack ------------------------------------------------------------------------ 09-Sep-2005 19:50 5.2.3790.406 1,326,592 Cimwin32.dll 09-Sep-2005 19:49 5.2.3790.2526 1,371,648 Cimwin32.dll SP1 09-Sep-2005 02:15 5.2.3790.2526 32,256 Arpidfix.exe SP1
Windows Server 2003, 64-bit Itanium-based versions
Date Time Version Size File name Service Pack ------------------------------------------------------------------------ 09-Sep-2005 07:40 5.2.3790.406 4,891,136 Cimwin32.dll 09-Sep-2005 07:40 5.2.3790.2526 5,046,272 Cimwin32.dll SP1 09-Sep-2005 07:40 5.2.3790.2526 74,752 Arpidfix.exe SP1
Windows Server 2003, 64-bit x64-based versions
Date Time Version Size File name ---------------------------------------------------------- 09-Sep-2005 07:40 5.2.3790.2526 2,351,616 Cimwin32.dll 09-Sep-2005 07:40 5.2.3790.2526 43,008 Arpidfix.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information about other memory-related WMI query result issues, click the following article number to view the article in the Microsoft Knowledge Base:
885827 Some memory-related results that are returned from the Win32_OperatingSystem WMI class are incorrect in Windows 2000 and in Windows Server 2003
For more information about standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: pae /pae winmsd msinfo32 msinfo32.exe
Keywords: kbbug kbfix kbqfe kbpubtypekc kbwinserv2003sp1fix kbwinserv2003presp1fix kbhotfixserver kbwinserv2003sp2fix KB906868
