Article ID: 906668
Article Last Modified on 10/11/2007
APPLIES TO
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Server 2003, Datacenter x64 Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
SYMPTOMS
When you try to install a Microsoft Systems Management Server (SMS) mount point on a disk that is larger than 1 terabyte (TB) on a Microsoft Windows Server 2003-based computer, the installation may fail.
CAUSE
This problem occurs because the PrimaryVolumeSpaceRemaining property is incorrectly set to a negative value for a disk that is larger than 1 TB. When you try to install an SMS mount point, Windows Server 2003 runs a condition check in the InstallExecuteSequence table in the Microsoft Windows Installer package. If the PrimaryVolumeSpaceRemaining property is set to a negative value, the condition check will fail. When this occurs, you experience the problem that is mentioned in the Symptoms section.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Prerequisites
To apply this hotfix, you must have Windows Installer 3.1 installed on the computer.
For more information about Windows Installer 3.1, click the following article number to view the article in the Microsoft Knowledge Base:
893803 Windows Installer 3.1 v2 (3.1.4000.2435) is available
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, x86-based versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Msi.dll | 3.1.4000.2558 | 2,892,288 | 28-Oct-2005 | 20:03 | x86 |
Windows Server 2003, Itanium-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Msi.dll | 3.1.4000.2558 | 5,987,328 | 28-Oct-2005 | 07:51 | IA-64 | SP1 | SP1QFE |
| Wmsi.dll | 3.1.4000.2558 | 2,892,288 | 28-Oct-2005 | 07:51 | x86 | SP1 | WOW |
Windows Server 2003, x64-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Msi.dll | 3.1.4000.2558 | 4,478,464 | 28-Oct-2005 | 12:07 | x64 | SP1 | SP1QFE |
| Wmsi.dll | 3.1.4000.2558 | 2,892,288 | 28-Oct-2005 | 12:07 | x86 | SP1 | WOW |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information about the description of the standard terminology that is used to describe Microsoft software updates , click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Technical support for x64-based versions of Microsoft Windows
Your hardware manufacturer provides technical support and assistance for x64-based versions of Windows. Your hardware manufacturer provides support because an x64-based version of Windows was included with your hardware. Your hardware manufacturer might have customized the installation of Windows with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your x64-based version of Windows. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.
For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:
For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site:
Additional query words: Winx64 Windowsx64 64bit 64-bit
Keywords: kbtshoot kbbug kbfix kbqfe kbpubtypekc kbhotfixserver kbwinserv2003sp2fix KB906668
