Article ID: 906092
Article Last Modified on 10/11/2007
APPLIES TO
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
- Microsoft Windows Server 2003, Datacenter x64 Edition
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Standard x64 Edition
SYMPTOMS
On a computer that is running Microsoft Windows Server 2003, an access violation occurs in a Microsoft COM+ based application. Additionally, the following events are logged in the Application log:
Event 1
Event Type: Error
Event Source: Application
Error Event ID: 1000
Date: <Date>
Time:
User: N/A
Computer: ComputerName
Description: Faulting application dllhost.exe, version 5.2.3790.0, faulting module scrrun.dll, version 5.6.0.8515, fault address 0x0000152b.
Event 2
Event Type: Error
Event Source: COM+
Event ID: 4786
Date: <Date>
Time:
User: N/A
Computer: ComputerName
Description: The system has called a custom component and that component has failed and generated an exception. This indicates a problem with the custom component. Notify the developer of this component that a failure has occurred and provide them with the information below.
Component Prog ID:
Server Application ID: {CADFDCA6-2B35-4E63-A4E3-9708C0C0B53A}
Server Application Instance ID: {2E6170B4-D19E-4D16-81B9-02C7D4B8E71C}
Server Application Name: API
The serious nature of this error has caused the process to terminate.
Exception: C0000005
Address: 0x7354152B
Call Stack:
scrrun!DllCanUnloadNow + 0x123
scrrun!DoOpenPipeStream + 0x1212
ole32!CoCreateInstance + 0xba
ole32!CoFreeAllLibraries + 0x2aa
Event 3
Event Type: Information
Event Source: COM+
Event ID: 777
Date: <Date>
Time:
User: N/A
Computer: ComputerName
Description: Application image successfully dumped.C:\WINDOWS\system32\com\dmp\{FAFE2D58-DDFF-4E1D-911B-7B9A06B0F24C}_2005_07_07_17_10_01.dmp
Server Application ID: {CADFDCA6-2B35-4E63-A4E3-9708C0C0B53A}
Server Application Instance ID: {2E6170B4-D19E-4D16-81B9-02C7D4B8E71C}
Server Application Name: API
Comsvcs.dll file version: ENU 2001.12.4720.130 shp
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Prerequisites
To apply this hotfix, you must have Windows Server 2003 Service Pack 1 (SP1) installed on the computer.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, 32-bit versions
Date Time Version Size File name --------------------------------------------------- 08-Sep-2005 05:29 5.6.0.8830 151,552 Scrrun.dll
Windows Server 2003, 64-bit version
Date Time Version Size File name Platform -------------------------------------------------------------- 08-Sep-2005 06:17 5.6.0.8830 269,312 Scrrun.dll x64 08-Sep-2005 06:17 5.6.0.8830 151,552 Wscrrun.dll x86
Windows Server 2003, IA-64 bit version
Date Time Version Size File name Platform -------------------------------------------------------------- 08-Sep-2005 06:17 5.6.0.8830 398,848 Scrrun.dll IA-64 08-Sep-2005 06:17 5.6.0.8830 151,552 Wscrrun.dll x86
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: script, scripting
Keywords: kbtshoot kbbug kbfix kbqfe kbpubtypekc kbhotfixserver kbwinserv2003sp2fix KB906092