Article ID: 905701
Article Last Modified on 3/27/2007
APPLIES TO
- Microsoft Windows Storage Server 2003
SYMPTOMS
After you install the Server Appliance Kit 3.0 utility and the computer restarts, Microsoft Windows Storage Server 2003 stops responding.
CAUSE
The problem occurs because of a timing issue that causes a deadlock.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Prerequisites
No prerequisites are required.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, 32-bit versions
Date Time Version Size File name ---------------------------------------------------------- 06-Aug-2005 04:20 5.2.3790.383 1,055,744 Esent.dll 06-Aug-2005 04:32 5.2.3790.2503 1,046,528 Esent.dll 06-Aug-2005 03:05 5.2.3790.2503 32,256 Arpidfix.exe
Windows Server 2003, 64-bit Itanium-based versions
Date Time Version Size File name Platform --------------------------------------------------------------------- 06-Aug-2005 04:51 5.2.3790.383 2,606,080 Esent.dll IA-64 06-Aug-2005 04:51 5.2.3790.2503 2,775,552 Esent.dll IA-64 06-Aug-2005 04:51 5.2.3790.2503 1,046,528 Wesent.dll x86 06-Aug-2005 04:51 5.2.3790.2503 74,752 Arpidfix.exe IA-64
Windows Server 2003, 64-bit x64-based versions
Date Time Version Size File name Platform -------------------------------------------------------------------- 06-Aug-2005 04:51 5.2.3790.2503 2,367,488 Esent.dll x64 06-Aug-2005 04:51 5.2.3790.2503 1,046,528 Wesent.dll x86 06-Aug-2005 04:51 5.2.3790.2503 43,008 Arpidfix.exe x64
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
This problem was first corrected in Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Technical support for x64-based versions of Microsoft Windows
Your hardware manufacturer provides technical support and assistance for x64-based versions of Windows. Your hardware manufacturer provides support because an x64-based version of Windows was included with your hardware. Your hardware manufacturer might have customized the installation of Windows with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your x64-based version of Windows. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.
For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:
For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site:
Additional query words: Winx64 Windowsx64 64bit 64-bit
Keywords: kbwinserv2003sp2fix kbqfe kbhotfixserver KB905701
