Microsoft KB Archive/905518

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Article ID: 905518

Article Last Modified on 10/11/2007



APPLIES TO

  • Microsoft Windows Server 2003 SP1, when used with:
    • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
    • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
    • Microsoft Windows Server 2003, Enterprise Edition
    • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
    • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003 R2 Standard x64 Edition
  • Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003 R2 Enterprise x64 Edition
  • Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)
  • Microsoft Windows Server 2003 R2 Datacenter x64 Edition
  • Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)




SYMPTOMS

When you try to connect to a clustered printer from a Microsoft Windows Server 2003 Service Pack 1 (SP1)-based computer, you receive the following error messages.

Message 1

Access is denied.

Message 2

Could not connect to the printer. You either entered a printer name that was incorrect or the specified printer is no longer connected to the server. Click Help for more information.

This problem occurs if the following conditions are true:

  • You try to connect to the clustered printer by using a virtual node name such as "\\HighlyAvailableNetworkName."
  • You try to connect to the clustered printer from a node that does not own the Print Spooler resource.

Message 3

The specified server name cannot be established. The server name is invalid or access is denied.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003


Hotfix information

Prerequisites

No prerequisites are required.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, 32-bit x86-based versions
File name File version File size Date Time Platform SP requirement Service branch
Spoolss.dll 5.2.3790.380 81,920 02-Aug-2005 21:22 x86 None RTMQFE
Spoolss.dll 5.2.3790.2499 87,040 02-Aug-2005 21:26 x86 SP1 SP1QFE
Windows Server 2003, 64-bit Itanium-based versions
File name File version File size Date Time Platform SP requirement Service branch
Spoolss.dll 5.2.3790.380 235,008 02-Aug-2005 22:42 IA-64 None RTMQFE
Spoolss.dll 5.2.3790.2499 253,952 02-Aug-2005 22:42 IA-64 SP1 SP1QFE
Windows Server 2003, 64-bit x64-based versions
File name File version File size Date Time Platform
Spoolss.dll 5.2.3790.2499 167,424 02-Aug-2005 22:42 x64


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Keywords: kberrmsg kbbug kbfix kbqfe kbprb kbclustering kbpubtypekc kbwinserv2003presp1fix kbhotfixserver kbwinserv2003sp2fix KB905518