Article ID: 905121
Article Last Modified on 6/2/2006
APPLIES TO
- Microsoft SQL Server 2000 Reporting Services
BUG #: 395825 (SQLBUDT)
BUG #: 398194 (SQLBUDT)
SYMPTOMS
In Microsoft SQL Server 2000 Reporting Services, you may experience one of the following problems:
- When you try to export a large report that contains many graphs to Portable Document Format (PDF), a "System.OutOfMemoryException" error message is written to the Reporting Services log files. Additionally, Microsoft Internet Information Services (IIS) automatically recycles because of excessive memory use.
- When you export a report that contains multiple images to Microsoft Office Excel workbook format, a spreadsheet file is created. However, you cannot open this file in Excel, and you receive an error message that is similar to the following:
Note
FileName.xls is the name of the exported spreadsheet file.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SQL Server 2000 Reporting Services service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
You must have SQL Server 2000 Reporting Services Service Pack 2 (SP2) installed to apply this hotfix.
For more information about how to obtain SQL Server 2000 Reporting Services Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
842440 How to obtain the latest service pack for SQL Server 2000 Reporting Services
Restart requirement
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other software updates.
Registry information
You do not have to modify the registry.
Hotfix file information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name --------------------------------------------------------------------------------------- 25-Jul-2005 23:36 8.0.1043.0 270,336 Microsoft.ReportingServices.Diagnostics.dll 25-Jul-2005 23:36 8.0.1043.0 57,344 Microsoft.ReportingServices.csvrendering.dll 25-Jul-2005 23:36 8.0.1043.0 364,544 Microsoft.ReportingServices.excelrendering.dll 25-Jul-2005 23:36 8.0.1043.0 389,120 Microsoft.ReportingServices.htmlrendering.dll 25-Jul-2005 23:36 8.0.1043.0 262,144 Microsoft.ReportingServices.imagerendering.dll 25-Jul-2005 23:36 8.0.1043.0 503,808 Microsoft.ReportingServices.webserver.dll 25-Jul-2005 23:37 8.0.1043.0 770,048 ReportingServicesWebUserInterface.dll
Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Keywords: kbbug kbfix kbsqlserv2000presp3fix kbqfe kbsqlserv2000sp3fix kbhotfixserver KB905121
