Article ID: 902069
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Web Edition
SYMPTOMS
When you shut down or restart a computer that is running Microsoft Windows Server 2003, you may receive the following Stop error message:
In this error message:
Parameter 1
represents the referenced memory location.Parameter 2
represents the IRQL.Parameter 3
represents a read operation or a write operation.
A read operation has a value of 0. A write operation has a value of 1.
Parameter 4
represents the address from which the memory location was referenced.
CAUSE
This problem occurs if the Shutdown: Clear virtual memory pagefile local security policy setting is enabled.
WORKAROUND
To work around this problem, disable the Shutdown: Clear virtual memory pagefile local security policy setting. To do this, follow these steps:
- Click Start, click Run, type gpedit.msc, and then click OK.
- In the Group Policy Object Editor dialog box, expand Computer Configuration, expand Windows Settings, expand Security Settings, expand Local Policies, and then click Security Options.
- In the right pane, double-click Shutdown: Clear virtual memory pagefile.
- In the Shutdown: Clear virtual memory pagefile Properties dialog box that appears, click Disabled, and then click OK.
- Quit the Group Policy Object Editor.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Keywords: kbmgmtservices kbwinservperf kbwinservsetup kbnofix kbbug kbtshoot kbprb KB902069