Article ID: 900730
Article Last Modified on 10/11/2007
APPLIES TO
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Datacenter x64 Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
SYMPTOMS
Consider the following scenario:
- You are using a computer that is running Microsoft Windows Server 2003 or Microsoft Windows XP.
- You install a Microsoft Windows Installer product on a non-system drive.
- You use quiet mode to install a hotfix.
In this scenario, the PrimaryVolumeSpaceRemaining property is not set. If you use a custom action that relies on the PrimaryVolumeSpaceRemaining property being set correctly, the custom action fails and causes the hotfix installation to fail.
RESOLUTION
Windows Server 2003 service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Windows Server 2003 hotfix information
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, Itanium-based versions
Date Time Version Size File name Platform ------------------------------------------------------------------------- 02-Jun-2005 07:46 3.1.4000.2457 5,985,792 Msi.dll IA-64 02-Jun-2005 07:46 3.1.4000.2457 2,890,752 Wmsi.dll x86 02-Jun-2005 07:46 6.1.22.4 639,712 Updspapi.dll IA-64
Windows Server 2003, x64-based versions
Date Time Version Size File name -------------------------------------------------------------- 02-Jun-2005 07:46 3.1.4000.2457 4,477,440 Msi.dll 02-Jun-2005 07:46 3.1.4000.2457 2,890,752 Wmsi.dll 02-Jun-2005 07:46 6.1.22.4 462,560 Updspapi.dll
Windows Server 2003, x86-based versions
Date Time Version Size File name -------------------------------------------------------------- 02-Jun-2005 20:01 3.1.4000.2457 2,890,752 Msi.dll 25-Feb-2005 03:51 6.1.22.4 371,936 Updspapi.dll
Windows XP hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 03-Jun-2005 02:45 3.1.4000.2457 2,890,752 Msi.dll 25-Feb-2005 03:35 6.1.22.4 371,936 Updspapi.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Technical support for x64-based versions of Microsoft Windows
Your hardware manufacturer provides technical support and assistance for x64-based versions of Windows. Your hardware manufacturer provides support because an x64-based version of Windows was included with your hardware. Your hardware manufacturer might have customized the installation of Windows with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your x64-based version of Windows. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.
For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:
For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site:
Additional query words: Winx64 Windowsx64 64bit 64-bit
Keywords: kbbug kbfix kbqfe kbpubtypekc kbwinxppresp3fix kbwinxpsp3fix kbhotfixserver kbwinserv2003sp2fix KB900730
