Article ID: 899327
Article Last Modified on 7/2/2007
APPLIES TO
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
SYMPTOMS
After you suddenly remove a universal serial bus (USB) floppy drive cable from a Microsoft Windows Server 2003-based computer, the computer may stop responding. Additionally, you may receive a “Stop 0x00000023” error message.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, x86-based versions
Date Time Version Size File name -------------------------------------------------------------- 10-May-2005 00:00 5.2.3790.328 150,016 Fastfat.sys 10-May-2005 00:55 5.2.3790.2441 151,040 Fastfat.sys
Windows Server 2003, x64-based versions
Date Time Version Size File name
--------------------------------------------------------------
10-May-2005 02:37 5.2.3790.2441 247,296 Fastfat.sys
Windows Server 2003, Itanium-based versions
Date Time Version Size File name
--------------------------------------------------------------
10-May-2005 02:37 5.2.3790.328 487,424 Fastfat.sys
10-May-2005 02:37 5.2.3790.2441 518,656 Fastfat.sys
WORKAROUND
To work around this problem, use one of the following options:
- Use media that is not floppy-based, such as a USB flash drive.
- Do not suddenly remove the USB floppy drive cable when the USB floppy drive is being used.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbbug kbfix kbqfe kbpubtypekc kbwinserv2003sp1fix kbwinserv2003presp1fix kbhotfixserver kbwinserv2003sp2fix KB899327
