Article ID: 899325
Article Last Modified on 10/11/2007
APPLIES TO
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Server 2003, Datacenter x64 Edition
SYMPTOMS
You receive the following Stop error message during a heavy input/output (I/O) load on a Microsoft Windows Server 2003-based computer:
Note The four parameters in this error message may vary. The stop code is always 0x000000E3.
CAUSE
The ActiveCount field for an ERESOURCE kernel data structure is a 16-bit value. The maximum ActiveCount field value is limited to 65535. If the ActiveCount field value exceeds 65535, the counter wraps. If the counter wraps, the ERESOURCE kernel data structure assumes that the ERESOURCE kernel data structure is no longer owned. When you release the ERESOURCE kernel data structure, the Stop error occurs because the owner information is no longer correct.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Microsoft Windows Server 2003, 32-bit versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Ntkrnlmp.exe | 5.2.3790.2628 | 2,457,088 | 28-Jan-2006 | 02:35 | Not Applicable | SP1 | SP1QFE |
| Ntkrnlpa.exe | 5.2.3790.2628 | 2,270,208 | 28-Jan-2006 | 02:13 | x86 | SP1 | SP1QFE |
| Ntkrpamp.exe | 5.2.3790.2628 | 2,310,144 | 28-Jan-2006 | 02:13 | Not Applicable | SP1 | SP1QFE |
| Ntoskrnl.exe | 5.2.3790.2628 | 2,418,688 | 28-Jan-2006 | 02:35 | x86 | SP1 | SP1QFE |
Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Ntkrnlmp.exe | 5.2.3790.2628 | 6,500,864 | 30-Jan-2006 | 23:09 | IA-64 |
Microsoft Windows Server 2003, Enterprise Edition
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Ntkrnlmp.exe | 5.2.3790.2628 | 4,424,192 | 30-Jan-2006 | 23:11 | x64 | SP1 | SP1QFE |
| Ntoskrnl.exe | 5.2.3790.2628 | 4,443,648 | 30-Jan-2006 | 23:11 | x64 | SP1 | SP1QFE |
Note This hotfix is only available for the original release version of Windows Server 2003.
WORKAROUND
To work around this problem, limit the I/O load that you apply to the server.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows Server 2003 Service Pack 2.
MORE INFORMATION
This Stop error message is more common on servers that run I/O-intensive applications such as Microsoft SQL Server and Microsoft Exchange Server.
REFERENCES
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbbug kbfix kbqfe kbpubtypekc kbhotfixserver kbwinserv2003sp2fix KB899325
