Article ID: 898567
Article Last Modified on 9/8/2006
APPLIES TO
- Microsoft Business Solutions CRM Sales for Outlook
- Microsoft CRM 1.2
SYMPTOMS
When you try to save an opportunity, a quote, an order, an invoice, or a case in Microsoft CRM 1.2, you receive the following error message:
CAUSE
This problem occurs if the following conditions are true:
- You try to save an opportunity, a quote, an order, an invoice, or a case that pertains to a particular contact or to a particular account.
- That contact name or that account name contains the following words or characters:
- type
- type=
For example, this problem occurs if you try to save a new opportunity for an account that has the following name:
type=0
RESOLUTION
Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:
904435 Update Rollup 2 is available for Microsoft CRM 1.2
MORE INFORMATION
For more information about the terminology that is used to describe Microsoft product updates, see the following articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
Keywords: kbmbsmigrate kbpubtypekc kbqfe kbhotfixserver KB898567