Article ID: 896900
Article Last Modified on 3/28/2007
APPLIES TO
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
SYMPTOMS
If you try to install Microsoft Windows Server 2003, the computer stops responding (hang). This symptom occurs during the early part of Text mode Setup, and immediately after the following message disappears:
CAUSE
This problem may occur because of a bug check error in HalpFindACPIT that occurs early in the startup process. The error occurs because Setup incorrectly calculates the number of pages that are spanned by the ACPI differentiated system description table (DSDT). In an ACPI BIOS, the DSDT contains the Differentiated Definition Block. This block supplies the implementation and configuration information about the base computer system. The operating system always inserts the DSDT information into the ACPI Namespace at system boot time, and never removes the DSDT information.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
To resolve this problem, follow these steps:
- Create a shared resource to distribute Windows Server 2003.
- Replace the existing files on the shared resource with the files that are included in this hotfix. For more information about how to integrate software updates into the Windows installation source files, click the following article number to view the article in the Microsoft Knowledge Base:
828930 How to integrate software updates into your Windows installation source files
Prerequisites
No prerequisites are required.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 06-May-2005 03:01 5.2.3790.2439 116,736 Halaacpi.dll 06-May-2005 03:01 5.2.3790.2439 82,944 Halacpi.dll 06-May-2005 03:01 5.2.3790.2439 118,272 Halmacpi.dll 06-May-2005 03:02 298,096 Setupldr.bin 06-May-2005 03:02 5.2.3790.2439 278,016 Setupldr.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: Hal HALACPI
Keywords: kbwinserv2003presp2fix kbbug kbfix kbwinserv2003presp1fix kbqfe kbhotfixserver KB896900
