Article ID: 896683
Article Last Modified on 10/11/2007
APPLIES TO
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
SYMPTOMS
A user in a trusted external domain cannot log on to a Microsoft Windows Server 2003-based domain, even though the Allow Cross-Forest User Policy and Roaming User Profiles Group Policy setting is enabled.
When this problem occurs, the Userenv.log file may contain an entry that is similar to the following:
USERENV(ec0.86c) 13:36:18:156 ProcessGPO: Deferring search for <LDAP://CN={31B2F340-016D-11D2-945F-00C04FB984F9},CN=Policies,CN=System,DC=nils,DC=com>
USERENV(ec0.86c) 13:36:18:484 GetMachineDomainDS: ldap_bind_s failed with 82
USERENV(ec0.86c) 13:36:18:500 GetGPOInfo: Leaving with 0
CAUSE
This problem occurs because the Group Policy object that contains the Allow Cross-Forest User Policy and Roaming User Profiles Group Policy setting fails when a Windows Server 2003-based domain has an external trust relationship with the domain to which the user belongs.
Note This issue does not occur when the trust relationship between the domains is a forest trust instead of an external trust.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Prerequisites
No prerequisites are required.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, 32-bit versions Date Time Version Size File name ----------------------------------------------------------------- 09-Apr-2005 00:24 5.2.3790.306 757,248 Userenv.dll
Windows Server 2003 with Service Pack 1, 32-bit versions Date Time Version Size File name ----------------------------------------------------------------- 09-Apr-2005 00:13 5.2.3790.2418 789,504 Userenv.dll
Windows Server 2003, x64-based versions Date Time Version Size File name Platform ----------------------------------------------------------------- 11-Apr-2005 04:59 5.2.3790.2418 1,069,056 Userenv.dll x64 11-Apr-2005 04:59 5.2.3790.2418 789,504 Wuserenv.dll x86
Windows Server 2003, Itanium-based versions Date Time Version Size File name Platform ----------------------------------------------------------------- 11-Apr-2005 04:59 5.2.3790.306 1,546,752 Userenv.dll IA-64 11-Apr-2005 04:59 5.2.3790.306 757,248 Wuserenv.dll x86
Windows Server 2003 with Service Pack 1, Itanium-based versions Date Time Version Size File name Platform ----------------------------------------------------------------- 11-Apr-2005 04:59 5.2.3790.2418 1,563,648 Userenv.dll IA-64 11-Apr-2005 04:59 5.2.3790.2418 789,504 Wuserenv.dll x86
Note Windows Server 2003 Service Pack 1 is already included in the Windows Server 2003 x64 edition.
STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbbug kbfix kbqfe kbpubtypekc kbhotfixserver kbwinserv2003sp2fix KB896683
