Microsoft KB Archive/896676

Knowledge Base

You may receive an "Invalid price" error message when you save your changes to an opportunity after you add a new product to that opportunity in Microsoft CRM 1.2

Article ID: 896676

Article Last Modified on 9/8/2006

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APPLIES TO

• Microsoft Business Solutions CRM Sales, when used with:
  • Microsoft CRM 1.2
• Microsoft CRM 1.2

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SYMPTOMS

When you save your changes to an opportunity after you add a new product to that opportunity in Microsoft Business Solutions CRM 1.2, you may experience both the following symptoms:

• You receive the following error message in the Opportunity: Product dialog box:

  Invalid Price

• You receive the following error message on the Information page of the Opportunity dialog box:

  An error occurred during the pricing of a detail line item.

CAUSE

This problem occurs if you try to add a product that has a price of zero ($0.00), where $ is your currency symbol. For example, this problem occurs if you try to add a product that has the following values configured.

Box name	Value
List Price ($)	0
Standard Cost ($)	0
Current Cost ($)	0

RESOLUTION

Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:

904435 Update Rollup 2 is available for Microsoft CRM 1.2

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft product updates, see the following articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Keywords: kbqfe kbmbsmigrate kbhotfixserver KB896676

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