Article ID: 896608
Article Last Modified on 9/8/2006
APPLIES TO
- Microsoft Business Solutions CRM Sales, when used with:
- Microsoft CRM 1.2
- Microsoft CRM 1.2
SYMPTOMS
After you modify a price list item in Microsoft CRM 1.2, when you view the properties of that price list item, the user who last modified that price list item does not appear in the Last Modified By field. Instead, the name of the user who created the price list item appears in the Last Modified By field. When this problem occurs, the date that appears in the Last Modified On field is correctly updated to reflect the date when the price list item was last modified.
You expect the correct user to appear in the Last Modified By field when you view the properties of a modified price list item.
CAUSE
This problem occurs with Microsoft CRM 1.2 price list items that let you associate a product with that price list item. This problem also occurs with Microsoft CRM 1.2 products that let you associate another product with that product.
RESOLUTION
Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:
904435 Update Rollup 2 is available for Microsoft CRM 1.2
MORE INFORMATION
For more information about the terminology that is used to describe Microsoft product updates, see the following articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
Additional query words: MBS, CRM
Keywords: kbqfe kbmbsmigrate kbhotfixserver KB896608
