Article ID: 894871
Article Last Modified on 8/29/2007
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
- Microsoft Windows XP Professional x64 Edition
SYMPTOMS
When you use the System Preparation tool (Sysprep.exe) and the Sysprep.inf file to update drivers on a Microsoft Windows XP image, and then you use the File Signature Verification tool (Sigverif.exe) to verify that the system files on the computer are digitally signed, Sigverif.exe may report that some drivers are not digitally signed. This problem may sometimes cause driver-related problems during startup.
This problem does not occur if you add the drivers by including the path of the drivers in the OEMPnPDriversPath section of the Unattend.txt file. This problem also does not occur if the drivers are manually updated.
RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
32-bit editions of Windows XP
Date Time Version Size File name ----------------------------------------------------------- 21-Apr-2005 18:23 5.1.2600.1670 537,088 Msobmain.dll 21-Apr-2005 18:23 5.1.2600.1670 941,568 Syssetup.dll 21-Apr-2005 18:15 5.1.2600.2659 563,712 Msobmain.dll 21-Apr-2005 18:15 5.1.2600.2659 985,600 Syssetup.dll 25-Feb-2005 03:53 6.1.22.4 371,936 Updspapi.dll
64-bit edition of Windows XP
Date Time Version Size File name Platform ----------------------------------------------------------------------- 21-Apr-2005 22:01 5.1.2600.1670 1,811,456 Syssetup.dll IA-64 21-Apr-2005 22:01 5.1.2600.1670 941,568 Wsyssetup.dll x86 25-Feb-2005 03:50 6.1.22.4 639,712 Updspapi.dll IA-64
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Additional query words: Winx64 Windowsx64 64bit 64-bit
Keywords: kbwinxpsp3fix kbwinxppresp3fix kbqfe kbhotfixserver KB894871
